Case study #1 – Accor

Credit: Accor’s on-site Chef’s Garden. Photo credit: Accor

Accor’s plans to achieve net zero emissions

Hotels face many challenges getting to net zero emissions. Energy-intensive operations and balancing guest satisfaction, efficiency and environmental responsibility is tricky. Accor is stepping up to the challenge by aligning with the Paris Agreement and the Science-Based Targets initiative (SBTi) to become net zero by 2050.

Accor’s net zero roadmap

By 2030, it aims to reduce scope 1 and 2 emissions by 46%, and scope 3 emissions by 28%. Considering 75% of its emissions stem from energy use, Accor developed a carbon strategy with 3 main tactics:

  • Energy efficiency: Slashing emissions by up to 20% through equipment upgrades and optimising heating and cooling systems.
  • Renewables: Investing in - solar, wind and other renewable energy projects throughout its hotel portfolio.
  • Advancing net-zero projects: Promoting sustainable guest experiences, reducing waste, and investing in green energy to meet the long-term targets.

Data and engagement are key

Accor emphasizes consistent data and reporting across its portfolio, which aids performance tracking and fosters stakeholder engagement. Accor’s Director of Sustainability – Pacific, David Young, underscores the importance of this approach.

“Engagement at the hotel level has been key. We have been very focused on working with our owners, GM’s, engineers and maintenance teams on what the net-zero roadmap looks like, what the data tells us, and what the significant commercial benefits through reduced operating costs and asset value improvement in getting to net zero are,” David said. "It's about setting a path that you think is the right one and being patient. You can't solve all problems at once, so it’s crucial to recognise each forward step while maintaining momentum.”

Eco-certifications enhance credibility

In addition to these net zero initiatives, Accor Pacific will Eco certify close to 100% of its hotels by the end 2026 using Ecotourism and Qualmark certification. NABERS certification is being rolled out across its Premium and Midscale brands initially with other hotels to follow over the next few years. To date, the Australian portfolio has undertaken more than 30 + NABERS ratings and achieved 200+ ECO certifications.

By integrating climate action into its core business strategy and including partners across the value chain, Accor is at the forefront of positive change in hospitality. As it continues to expand its sustainability efforts, Accor aims to be a corporate leader in the transition to a low-carbon future.